Question 1

What is Citezy?

Accepted Answer

Citezy is an all-in-one academic research platform for students and researchers. It combines paper search, reference management, AI chat, AI detection, and plagiarism checking in a single private workspace.

Question 2

Is Citezy free to use?

Accepted Answer

Yes. Every new account receives 5,000 free AI credits — no credit card required. A free Student plan is available with limited credits per month. Paid plans unlock more credits and advanced features.

Question 3

Is my research data private?

Accepted Answer

Yes. Citezy never uses your data to train AI models. All your documents, references, and chat conversations are private to your account. We do not sell or share your data with third parties.

Question 4

Can Citezy detect ChatGPT-generated text?

Accepted Answer

Yes. The AI Detector is trained to identify text written by ChatGPT (GPT-4, GPT-3.5), Claude, Gemini, Llama, Mistral, and other large language models. Results include a probability score and sentence-level highlights.

Question 5

How accurate is the AI detection?

Accepted Answer

The AI Detector achieves high accuracy on typical AI-generated academic text. Accuracy can vary when text has been heavily edited or paraphrased. It is best used as a guide rather than a definitive verdict.

Question 6

Does the AI Detector work for non-English text?

Accepted Answer

The detector performs best on English text. Limited support exists for other languages — results may be less reliable for non-English content.

Question 7

How does the plagiarism checker work?

Accepted Answer

Paste your text or upload a PDF/DOCX file. Citezy compares it against billions of web pages and academic sources and returns a similarity score with highlighted matches and source links.

Question 8

What percentage similarity is considered plagiarism?

Accepted Answer

There is no universal threshold — it depends on your institution's policy. Generally, similarity above 15–20% warrants review, but matched text that is properly cited and quoted is not considered plagiarism.

Question 9

Which citation styles does Citezy support?

Accepted Answer

Citezy supports Harvard (Cite Them Right), APA (6th and 7th edition), MLA, Chicago, OSCOLA, IEEE, Vancouver, and many more via the CSL standard.

Question 10

Can I import references from a DOI or URL?

Accepted Answer

Yes. Paste a DOI, URL, ISBN, or PubMed ID and Citezy will automatically fetch the metadata and add it to your reference list in the correct format.

Question 11

How do AI credits work?

Accepted Answer

AI credits are consumed each time you use an AI-powered feature — AI chat, AI detection, plagiarism checking, and others. The amount deducted depends on the feature and the length of text processed.

Question 12

Can I get a refund?

Accepted Answer

Please review our Refund Policy on the Legal page. Generally, unused credits on paid plans may be eligible for a pro-rata refund within a limited period of purchase.

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